Free Domestic Shipping on orders over $85

60 Day Free Returns

Free Gift with Purchase over $150

FAQS

Frequently Asked Questions

Your order will be packaged and shipped from Gold Coast, Australia. All orders are dispatched Monday to Friday 9-5am AEST, excluding public holidays. Orders that are received prior to 2pm AEST will be dispatched the same day.
Order amendments can be made if your order is yet to be dispatched. Our turn over time is very quick so please contact us at pushbeyond@onemorerep.online as soon as possible with your request - please ensure to include your order number.
We process and dispatch our orders very quickly. We can change your delivery address if it has not yet left our warehouse. To change your delivery address please contact us at pushbeyond@onemorerep.online as soon as possible with your request - please ensure to include your order number. If your order has already been dispatched, we are unable to change the delivery address. You can contact Australia Post and provide your tracking number to change delivery details.
Yes, we ship worldwide!
Australian orders are expected to be received within 2-5 business days*. International orders are expected to be received within 7- 22 business days*. * These will vary depending on the destination country, please visit our Shipping page for more information.
You will receive a shipping email once your order has been dispatched with a tracking number. If you do not receive this email or you have any questions regarding your delivery status please contact our team on pushbeyond@onemorerep.online.
We currently only offer free shipping on domestic Australian orders over $85.
International order may be subject to additional costs from import duties and taxes. The cost will vary between countries due to their specific requirements. OneMoreRep does not accept the responsibility to cover these charges. These charges are to be paid by the customer. If you would like correct information please contact your local government or customs.
Discount codes/gift cards are redeemable during checkout. There will be a field that will prompt you to ‘Add Promo Code’. Add your code into this field and don’t forget to hit apply. If you have any issues using a code or gift card please contact us at pushbeyond@onemorerep.online.
Discount codes need to be entered during checkout. Only one code is valid per order. Once the order has been placed we are unable to amend pricing and will not reimburse any additional costs.
We are happy to take product returns in accordance with our Returns Policy. Please note sale items cannot be returned. To return an item please visit our Returns Page here. Please always refer to our Returns Policy.
Unfortunately we are unable to offer item exchanges as we cannot guarantee we will still have your size/colour/design. Please always refer to our Returns Policy.
You have 60 days to return your item for a refund or store credit. Please always refer to our Returns Policy.
We are happy to refund your item(s) if you are not happy with them and they meet our return policy requirements. However, any items purchased on sale are unable to be returned and refunded. Refunds will be made to the original form of payment used to checkout.
AfterPay, PayPal, Visa, MasterCard, ShopPay and Apple Pay.
Once you have finalised your order we can not guarantee that an order can be cancelled. However, we will try our best to accommodate your request.
If, on the rare occasion, you receive an incorrect or faulty item please contact us immediately at pushbeyond@onemorerep.online with your order number, name, pictures and detailed description of the product(s). Once this has been verified by our team, we will begin to take the steps needed to rectify the issue. Please always refer to our Returns Policy.
Once an order is dispatched from our warehouse, delivery and responsibility is passed onto the courier. If your package has been delayed for an extended period of time, please contact us at pushbeyond@onemorerep.online and we will launch an investigation with the relevant courier. As soon as we receive further information, you will be contacted immediately. In the rare circumstance your package is declared lost (Proof of Delivery cannot be provided), we will either arrange to reship your original order or provide you with a store credit for the value of your order. We understand this can be a frustrating time, but we will be in constant communication with you to have this issue resolved as seamlessly as possible.
There may be a slight fit and feel difference between colours in the same style. During the manufacturing process some dye requires more settling than others. As a result, some products may fit and feel slightly differently to others in the same style and size.

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